Launch Your Own AI Chatbot Support Platform
A complete Laravel PHP script to build your own AI-powered customer support platform like Crisp, Intercom, or Tidio. Semantic AI chatbot, multi-tenant SaaS, ticketing, and subscription billing — one-time purchase.
20+ Payment Gateways
Collect subscription revenue globally — Stripe, PayPal, Razorpay, Flutterwave, Mollie, Paystack, and more — built into Helpnest billing out of the box.
Everything You Need to Run an AI Support Business
From AI chatbot training to subscription billing — Helpnest ships every module your SaaS platform needs. No monthly fees, no hidden add-ons.
AI That Understands — Not Just Matches
Helpnest uses semantic vector similarity search powered by OpenAI and Anthropic Claude. The chatbot understands intent and context, not just keywords — resolving queries your FAQ never could.
See Every Visitor in Real Time
Live visitor maps show browsing history, current page, country, and address. Reach out proactively before they leave.
Full Ticketing System Built In
Ticket routing, priority management, SLA tracking, and team collaboration — everything a real help desk needs.
Knowledge Base Your AI Learns From
Create searchable documentation for customers and your AI simultaneously. Train the chatbot on your own product content.
Widget Embeds in 2 Lines of Code
Lightweight chat widget via CDN or npm. Copy, paste, done. Fully customisable — colours, position, triggers, and branding.
Subscription Billing Already Wired
Stripe and PayPal recurring billing, plan limits, invoices — ready to run your own SaaS chatbot business out of the box.
Multi-Tenant From Day One
Each client gets their own isolated workspace with separate knowledge bases, agents, and billing. True SaaS architecture.
Unified Inbox for All Conversations
Tickets, live chats, and email threads in one place. Assign to agents, add internal notes, and track SLA breaches.
Launch Your AI Support Platform in 3 Steps
No DevOps expertise required. Helpnest installs on any standard VPS in under 30 minutes.
Install in Under 30 Minutes
Purchase Helpnest with a one-time payment. Upload to any PHP 8.4+ VPS with PostgreSQL 14+, Redis, and Pusher. Run the guided installer and configure your domain — live in under 30 minutes.
Train Your AI Chatbot
Add knowledge base articles and product documentation. Helpnest uses semantic vector search — the AI learns from your content and understands customer questions in context, not just by keyword.
Embed Widget & Go Live
Copy the lightweight widget snippet and paste into your site via CDN or npm. Your AI chatbot starts resolving queries, routing tickets, and tracking visitors — instantly.
Watch Helpnest Resolve Queries Autonomously
Your AI chatbot understands context — not just keywords — and replies instantly, 24/7, without a human agent in the loop.
Train on your content
Upload docs, FAQs, or paste a URL — the AI learns your product in minutes, no coding required.
Embed in 2 lines of code
Copy one script tag from your dashboard and paste it before </body>. Works on any website.
AI resolves queries 24/7
Understands meaning, not just keywords. Replies in seconds and handles edge cases gracefully.
Hand off to a human agent
Complex issues escalate to your live support team seamlessly — no conversation gaps.
Helpnest AI Support
Hi there! I'm your AI support assistant. How can I help you today?
Simulated demo — real Helpnest AI. Try the live version at helpnest.xgenious.com
Production-Ready Technology
Helpnest is built on Laravel 12, PostgreSQL, and dual AI providers — OpenAI and Anthropic Claude — for maximum reliability.
Laravel 12
Backend Framework
PHP 8.4+
Server Language
PostgreSQL 14+
Database
OpenAI GPT-4
AI Engine
Redis
Cache & Queues
Laravel Reverb
Realtime Events
Tailwind CSS
Frontend
Linux
Server OS
Stripe
Subscription Billing
OpenStreetMap
Visitor Mapping
Server Requirements
PHP 8.4+, PostgreSQL 14+, Redis, Laravel Reverb — full details in our documentation.
Intelligent Features for Modern Chatbots
Business-intelligent, context-focused designs to optimize conversations, improve customer engagement.
Live AI Support — Intelligent & Data-Driven
Automate your first response with AI that understands context, not just keywords. Manage subscriptions, revenue analytics, and platform settings from a single dashboard.
- Complete user and subscription management dashboard
- Revenue analytics and business metrics
- Flexible plan creation and billing automation
- Role-based access control for team members
Tickets Organize and Track Customer Issues
A ticketing system helps you organize and track customer issues. Manage ticket queues, monitor team workload, and close tickets faster with detailed conversation history.
- Complete user and transaction management dashboard
- Revenue analytics with usage metrics
- Flexible plan creation and platform customisation
- Role-based access control for team members
Powerful Admin Panel for SaaS Owners
Your command centre for managing the entire multi-tenant SaaS platform. Monitor licenses, manage clients, configure plans, and get real-time accuracy about the state of your business.
- Complete user and subscription management dashboard
- Revenue analytics and business metrics
- Global settings and platform customisation
- Role-based access control for team members
Client Dashboard for Your Customers
Modern, intuitive dashboard where your clients manage their AI chatbots, knowledge bases, tickets, and team members. White-label ready with subscription billing options.
- Complete user and subscription management dashboard
- Revenue analytics and business metrics
- Flexible plan creation and platform customisation
- Role-based access control for team members
Embeds Anywhere. Connects to Your Stack.
The Helpnest chat widget embeds on any website with 2 lines of code. Connect your CRM, billing, and AI providers via built-in integrations.
WordPress · Shopify · Webflow · Wix — and any platform that accepts HTML or npm packages.
The Smarter Way to Build AI Customer Support
Stop paying month-to-month. Own your platform, control your data, and keep 100% of the revenue.
Self-Hosted AI Chatbot Script vs SaaS Subscriptions
While platforms like Intercom, Crisp, and Tidio charge $50–1,000 per month, Helpnest is a self-hosted script — you pay once and own it forever, eliminating recurring fees.
- One-time payment instead of recurring monthly fees
- Complete data ownership and privacy control
- Full source code access for unlimited customisation
- Resell and white-label with unlimited client agents
- White-label ready for agencies and resellers
| Helpnest | Crisp | Intercom | Tidio | |
|---|---|---|---|---|
| Monthly cost | $0/month | $45+/mo | $29+/mo | $29+/mo |
| One-time price | $59 | — | — | — |
| Self-hosted | ||||
| Full source code | ||||
| White-label | ||||
| Data ownership |
Everything Modern Support Scripts Should Have
When evaluating customer support scripts and help desk solutions, you need features that scale with your business. Helpnest delivers everything expected from enterprise software.
- Semantic Search: AI understands meaning, not just keywords
- Knowledge Base: Train chatbots with your docs and FAQs
- Multi-Team: Real chat with live agent hand-off and escalation
- Live Visitor Tracking: Geo-map active users in real time
- Analytics: Track performance and customer satisfaction
| Helpnest | Crisp | Intercom | Tidio | |
|---|---|---|---|---|
| Semantic AI chatbot | Paid add-on | Basic | ||
| Knowledge base | Limited | |||
| Live chat + hand-off | ||||
| Visitor tracking | Limited | |||
| Multi-tenant SaaS | ||||
| Subscription billing |
Helpnest vs Crisp vs Intercom vs Tidio
Why pay $29–$45 per month forever when a one-time $59 purchase gives you full source code and no ongoing fees?
| Feature | Helpnest Script | Crisp | Intercom | Tidio |
|---|---|---|---|---|
| Pricing model | One-time $59 | From $45/month | From $29/month | From $29/month |
| Platform commission | None | None | None | None |
| Self-hosted | Yes — any VPS | No — vendor cloud | No — vendor cloud | No — vendor cloud |
| Source code included | Yes — full Laravel | No | No | No |
| Multi-tenant SaaS | Yes — unlimited clients | Per workspace | Per workspace | Per workspace |
| AI chatbot | Yes — semantic vector search | Paid add-on | Paid add-on | Basic rules-based |
| AI model support | GPT-4 + Claude | OpenAI only | OpenAI only | Limited |
| Knowledge base | Yes — AI-connected | Yes | Yes | Limited |
| Ticketing system | Yes — full help desk + SLA | Yes | Yes | Basic |
| Visitor tracking | Yes — real-time map | Yes | Yes | Limited |
| Subscription billing | Stripe + PayPal built in | Vendor-billed | Vendor-billed | Vendor-billed |
| White-label / branding | Yes — fully | No | No | No |
| Ongoing cost | $0/month | $45–$295/month | $29–$999+/month | $29–$169/month |
| Setup time | < 30 minutes | < 1 hour | < 1 hour | < 1 hour |
No monthly fees · Full source code · White-label rights
Don't Miss a Chat, Continue From Your Mobile
Mobile app included with the Everything Bundle ($89) and Exclusive License ($199) — not in Regular.
What Our Customers Say
About Helpnest
Real reviews from verified CodeCanyon buyers.
I couldn't be happier. The v1.4.0 update is exceptional — super fast, reliable. The support team is top-notch.
by vpanos
I initially faced some serious technical issues after the latest update. However, the support team was very patient, professional, and genuinely helpful throughout the entire process.
by Diwio
I had a bit of trouble during the initial setup, but once I contacted support they sorted everything out pretty quickly. Great product + great support.
by armgroup
Simple, Honest Pricing
One-time purchase. No monthly fees. No per-agent charges. You own the platform forever.
Regular License
Web platform only. One-time purchase, no monthly fees.
Everything Bundle
What you're getting
Exclusive License
Built for SaaS businesses
All prices in USD. Lifetime validity. One-time payment. No monthly fees.
Frequently Asked Questions
Everything you need to know before purchasing Helpnest.
Helpnest is a self-hosted Laravel PHP script to build your own AI-powered customer support platform like Crisp, Intercom, or Tidio. It includes a semantic AI chatbot, multi-tenant architecture, support ticketing, knowledge base, embeddable chat widget, visitor tracking, and subscription billing — all in one codebase.
Yes. The Exclusive License allows you to offer Helpnest as a paid service to unlimited clients. Stripe and PayPal subscription billing are built in, so you can create plans, charge clients monthly, and generate invoices — without writing billing logic from scratch.
Helpnest uses semantic search with vector similarity technology. Rather than matching keywords, the AI understands context and intent. It is powered by OpenAI (GPT-4, GPT-3.5) and Anthropic Claude — you choose which model to use from the admin panel.
Helpnest requires PHP 8.4+, PostgreSQL 14+, Redis for queues and cache, and Pusher for realtime events. A minimum of 4 GB RAM is recommended on any Linux VPS. It does not run on shared hosting with MySQL only.
Yes. If you train the knowledge base with multilingual content, the AI chatbot can understand and respond in your customers preferred language without any additional configuration or translation plugins.
Crisp, Intercom, and Tidio are SaaS tools that charge $29–$45 per month per workspace indefinitely. Helpnest is a one-time $59 purchase — self-hosted on your own server, full source code, no monthly fees, multi-tenant by design, and white-label rights included in the Exclusive License.
Choose the Regular License ($59) for a single internal deployment — one company, one chatbot. Choose the Exclusive License ($199) if you want to sell chatbot access to paying clients and build a recurring SaaS revenue stream.
Helpnest is designed to augment, not replace. The AI handles routine queries and FAQs automatically, while complex or sensitive issues are escalated to human agents through the ticketing system. You control escalation rules from the admin panel.
The knowledge base is a searchable documentation system you build inside Helpnest. Articles you create are indexed using vector embeddings. When a visitor asks a question, the AI runs a semantic similarity search against your knowledge base to find the most relevant answer.
Yes. Helpnest shows a real-time visitor map with browsing history, current page, country, and address details. You can initiate a proactive chat with any live visitor directly from the dashboard.
Yes. Helpnest is built with a multi-tenant architecture from the ground up. Each client workspace has isolated knowledge bases, agents, conversations, and billing — no data leaks between workspaces.
A mobile app is planned and listed as coming soon. The web platform is fully responsive and works on mobile browsers for both agents and end users.
Still have questions?
Check the documentation or open a pre-sale ticket.