AI Agents for Logistics — Optimise Routes, Handle Exceptions, and Keep Customers Informed
For logistics and supply chain teams drowning in exceptions, customer queries, and manual dispatch decisions. Agents that act — not just alert.
Task Queue
Connected Tools
Route Opt Agent · Route: 34 deliveries, NW8
Triggered by schedule · 06:00
Routes Optimised
0
18% shorter on avg
On-Time Rate
96.4%
Tokens / Hr
0
Avg cost: $0.0026
Planning Time
4.2 min
prev: 2–3 hrs manual
What We Build for Logistics
Route Optimisation Agent
Analyses live traffic, delivery windows, vehicle capacity, and driver availability to generate optimised route plans — recalculating in real time when pickups are added, delays occur, or vehicles break down.
Delivery Exception Agent
Detects failed delivery attempts, address errors, and customs holds in real time — automatically contacts the recipient, gathers resolution instructions, and re-routes the shipment without dispatcher involvement.
Customer Notification Agent
Sends proactive ETA updates, delivery window confirmations, and exception alerts via SMS, WhatsApp, and email — reducing inbound WISMO queries by giving customers answers before they ask.
Carrier Coordination Agent
Monitors carrier SLAs, detects at-risk shipments, auto-escalates to backup carriers when primary carriers breach thresholds, and logs all decisions for post-incident review.
Why AI Agents, Not Automation Flows
TMS and WMS integrated
Connects to your transport and warehouse management systems via API or EDI.
Real-time event processing
Reacts to GPS pings, carrier webhooks, and customs status updates in under a second.
Full audit trail
Every agent decision logged — who acted, when, and why. Exportable for compliance and carrier disputes.