Xgenious
E-Commerce

AI Agents for E-Commerce — Recover Carts, Personalise Shopping, and Handle Support at Scale

For e-commerce brands who are leaving revenue on the table with generic automations. Agents that know your catalogue, your customers, and your margin targets.

What We Build for E-Commerce

Cart Recovery Agent

Detects abandoned carts and sends personalised recovery sequences across email, SMS, and WhatsApp — with dynamic discount logic based on cart value, customer tier, and margin rules you define.

15–25% cart recovery rate

Customer Support Agent

Handles order status, returns, product questions, and size/fit queries using your catalogue, order management system, and return policy. Resolves autonomously. Escalates only what it cannot handle.

70% of tickets resolved without humans

Personalisation Agent

Analyses purchase history, browse behaviour, and product affinity to surface hyper-relevant recommendations in email, on-site, and in post-purchase flows — dynamically updated as behaviour changes.

Avg 22% increase in repeat purchase rate

Inventory Alert Agent

Monitors stock levels, detects low-inventory risk on high-velocity SKUs, and automatically notifies buyers on waitlists, pauses ad spend on out-of-stock products, and escalates reorder decisions.

Zero stockout surprises on monitored SKUs

Why AI Agents, Not Automation Flows

Shopify, WooCommerce, and custom platforms

Integrates with your store, OMS, and returns platform out of the box.

Margin-aware logic

Discount and offer logic respects your margin floors — agents never give away more than you allow.

Omnichannel by default

Runs across email, SMS, WhatsApp, and web chat from a single agent deployment.