Complete AI Chatbot & Support Ticketing System Script
Everything you need to launch and monetize your own customer support SaaS platform in one package.
AI-Powered Chatbot Engine
Advanced semantic search with vector similarity technology. Unlike keyword-based chatbots, HelpNest understands context, intent, and meaning to deliver accurate responses.
Realtime Visitor Tracking
Realtime visitor map with details of their history, which page they are now, country, address and others valuable information
Support Ticketing System
Full-featured help desk with ticket routing, priority management, team collaboration, and SLA tracking. Perfect when AI needs human backup.
Knowledge Base Builder
Create searchable documentation that both customers and AI can reference. Train your chatbot with articles, FAQs, and custom content.
Embeddable Chat Widget
Lightweight, customizable widget that works on any website. Install with just 2 lines of code via CDN or npm package.
Subscription Management
Built-in Stripe and PayPal integration for recurring billing. Create plans, manage trials, and generate invoices automatically.
Live AI Support Intelligent Data-Driven
Seamlessly connect all your data sources to fully automate your customer service operations. Our AI chatbot leverages your existing data to understand customer needs provide accurate responses.
- Complete user and subscription management dashboard
- Revenue analytics and business metrics
- Flexible plan creation with usage limits
- Global settings and platform customization
- Role-based access control for team members
- Email templates and notification management
Tickets organize and track customer issues
Our ticketing system helps you organize and track customer issues efficiently Assign monitor and resolve requests quickly ensuring timely responses and improved customer satisfaction.
- Complete user and subscription management dashboard
- Revenue analytics and business metrics
- Flexible plan creation with usage limits
- Global settings and platform customization
- Role-based access control for team members
- Email templates and notification management
Powerful Admin Panel for SaaS Owners
Your command center for managing the entire AI chatbot SaaS platform. Monitor revenue, manage clients, configure plans, and control every aspect of your business.
- Complete user and subscription management dashboard
- Revenue analytics and business metrics
- Flexible plan creation with usage limits
- Global settings and platform customization
- Role-based access control for team members
- Email templates and notification management
Client Dashboard for Your Customers
Modern, intuitive interface where your clients manage their AI chatbots, support tickets, and customer interactions. White-label ready with custom branding options.
- AI chatbot training and knowledge management
- Drag-and-drop widget customization
- Unified inbox for tickets and emails
- Team collaboration and agent assignment
- Analytics and conversation insights
- Custom branding (logo, colors)
The Smarter Way to Build AI Customer Support
Stop paying monthly fees. Own your platform, control your data, and keep 100% of the revenue.
Self-Hosted AI Chatbot Script vs SaaS Subscriptions
While platforms like Intercom, Crisp, and Tidio charge $50-200+ per month, a self-hosted AI chatbot script gives you complete ownership for a one-time investment. HelpNest uses semantic AI with vector embeddings to truly understand customer questions not just match keywords.
- One-time payment instead of recurring monthly fees
- Complete data ownership and privacy control
- Full source code access for unlimited customization
- No per-seat pricing add unlimited support agents
- White-label ready for agencies and resellers
Everything Modern Support Scripts Should Have
When evaluating customer support scripts and help desk solutions, you need features that scale with your business. HelpNest delivers enterprise-grade capabilities without the enterprise price tag.
- Semantic Search: AI understands meaning, not just keywords
- Knowledge Base: Train chatbots with your docs and FAQs
- Multi-Tenant: Run a SaaS with isolated client environments
- Ticketing System: Auto-escalate when AI can't resolve
- Analytics: Track performance and customer satisfaction
- API Access: Integrate with your existing tools
Build a Business Like These Industry Leaders
Companies pay thousands annually for AI chatbot and support tools. Now you can own the platform.
Why Pay Monthly When You Can Own It?
Client Review
icanhelpyourbusiness
envato user
Easy to install and get running. The support team were very quick in helping with an issue - I look forward to a long relationship with them.
abunowmankalim53
Envato User
The support team is absolutely outstanding! Really impressed with their dedication and willingness to help.
Aofn75
Envato user
I must say they have one of the best and fast customer support, very humble and they fix any issues within no time. Their scripts are also amazing and up to the mark. I would recommend anyone looking for such apps and script should go ahead without hesitation.
One-Time Payment, Lifetime Ownership
Regular License
- Website
- Admin Panel
- Lifetime License Validity
- Permitted for 1 Domain
- 6 Months of general and technical support (Envato Support Policy)
- All Premium Features
- Lifetime Free Update
- For Personal Project
- For Commercial Projects
- Priority Support
Extended License
- Website
- Admin Panel
- Lifetime License Validity
- Permitted for 1 Domain
- 6 Months of general and technical support (Envato Support Policy)
- All Premium Features
- Lifetime Free Update
- For Personal Project
- For Commercial Projects
- Priority Support
Ready to Roll? Book a Service Now Coming Soon
Frequently asked Question
What is an AI chatbot script?
An AI chatbot script is a ready-made software solution that allows you to deploy intelligent chatbots on your website or application. HelpNest uses semantic search and vector similarity to understand customer questions and provide accurate responses, unlike simple keyword-based chatbots. With HelpNest, you get the complete source code to run your own AI chatbot SaaS platform.
Can I use HelpNest to start my own SaaS business?
Yes! HelpNest is built as a multi-tenant SaaS platform with subscription management included. With the Extended License, you can offer AI chatbot services to unlimited clients, charge subscription fees, and build recurring revenue—just like Crisp, Intercom, or Tidio.
What technologies does Helpnest use?
Helpnest is built with Laravel 12, PostgreSQL, Blade, and Tailwind CSS. It integrates with OpenAI (GPT-4, GPT-3.5) and Anthropic Claude APIs for AI capabilities. The semantic search uses vector embeddings for intelligent question understanding.
Does the chatbot support multiple languages?
Yes, Helpnest supports multilingual chatbots. If you train the AI with content in multiple languages, it can understand and respond to customers in their preferred language. This makes it ideal for businesses serving global markets.
How is HelpNest different from other chatbot scripts?
Helpnest uses advanced semantic search with vector similarity not simple keyword matching. It understands context and meaning, provides citations in responses, includes a complete ticketing system, and offers true multi-tenant architecture. Most chatbot scripts only offer basic rule-based responses.
What are the server requirements?
Helpnest requires PHP 8.4+, PostgreSQL 14+, Redis, and Pusher. A server with at least 4GB RAM is recommended. It works great on VPS providers like DigitalOcean, Hetzner, Vultr, or AWS. Detailed installation documentation is included with your purchase.
Which license do I need?
If you plan to charge your customers (run it as a paid SaaS business), you need the Extended License. The Regular License is suitable for internal use, personal projects, or offering the service for free. Both licenses include complete source code and lifetime updates.
Will the chatbot replace human support agents?
Helpnest is designed to augment human support, not replace it. The AI handles common questions instantly, while complex issues are automatically escalated to human agents via the ticketing system. This hybrid approach typically reduces support workload by 40-60% while maintaining quality.