/**
 * Taskip Frontend Styles
 */

/* Container Styles */
.taskip-support-portal,
.taskip-ticket-form-container,
.taskip-ticket-list-container,
.taskip-ticket-details-container {
    max-width: 800px;
    margin: 0 auto;
    padding: 20px;
    background: #fff;
    border-radius: 8px;
}

/* Tab Styles */
.taskip-portal-tabs {
    display: flex;
    border-bottom: 2px solid #e0e0e0;
    margin-bottom: 20px;
}

.taskip-tab-btn {
    background: none;
    border: none;
    padding: 12px 24px;
    cursor: pointer;
    font-size: 14px;
    font-weight: 600;
    color: #666;
    border-bottom: 3px solid transparent;
    transition: all 0.3s ease;
}

.taskip-tab-btn:hover {
    color: #0073aa;
    background-color: #f9f9f9;
}

.taskip-tab-btn.active {
    color: #0073aa;
    border-bottom-color: #0073aa;
}

.taskip-tab-content {
    display: none;
}

.taskip-tab-content.active {
    display: block;
}

.taskip-ticket-form-container h3,
.taskip-ticket-list-container h3,
.taskip-ticket-details-container h2 {
    margin: 0 0 20px 0;
    color: #333;
    border-bottom: 2px solid #e0e0e0;
    padding-bottom: 10px;
}

/* Form Styles */
.taskip-form {
    margin: 0;
}

.taskip-form-group {
    margin-bottom: 20px;
}

.taskip-form-group label {
    display: block;
    margin-bottom: 5px;
    font-weight: 600;
    color: #555;
}

.taskip-form input[type="text"],
.taskip-form input[type="email"],
.taskip-form select,
.taskip-form textarea {
    width: 100%;
    padding: 12px;
    border: 1px solid #ddd;
    border-radius: 4px;
    font-size: 14px;
    transition: border-color 0.3s ease;
}

.taskip-form input[type="text"]:focus,
.taskip-form input[type="email"]:focus,
.taskip-form select:focus,
.taskip-form textarea:focus {
    outline: none;
    border-color: #0073aa;
    box-shadow: 0 0 0 1px #0073aa;
}

.taskip-form textarea {
    resize: vertical;
    min-height: 120px;
}

/* Button Styles */
.taskip-btn {
    display: inline-block;
    padding: 12px 24px;
    border: none;
    border-radius: 4px;
    font-size: 14px;
    font-weight: 600;
    text-decoration: none;
    cursor: pointer;
    transition: all 0.3s ease;
}

.taskip-btn-primary {
    background-color: #0073aa;
    color: #fff;
}

.taskip-btn-primary:hover {
    background-color: #005a87;
}

.taskip-btn-secondary {
    background-color: #f8f9fa;
    color: #0073aa;
    border: 1px solid #0073aa;
}

.taskip-btn-secondary:hover {
    background-color: #0073aa;
    color: #fff;
}

.taskip-btn:disabled {
    background-color: #ccc;
    cursor: not-allowed;
}

/* Message Styles */
.taskip-success,
.taskip-error {
    padding: 12px;
    border-radius: 4px;
    margin: 15px 0;
}

.taskip-success {
    background-color: #d4edda;
    color: #155724;
    border: 1px solid #c3e6cb;
}

.taskip-error {
    background-color: #f8d7da;
    color: #721c24;
    border: 1px solid #f5c6cb;
}

/* Ticket List Styles */
.taskip-tickets {
    margin: 20px 0;
}

.taskip-ticket-item {
    border: 1px solid #e0e0e0;
    border-radius: 6px;
    padding: 15px;
    margin-bottom: 15px;
    transition: box-shadow 0.3s ease;
}

.taskip-ticket-item:hover {
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
}

.taskip-ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 10px;
}

.taskip-ticket-subject {
    margin: 0;
    font-size: 16px;
}

.taskip-ticket-subject a {
    color: #0073aa;
    text-decoration: none;
}

.taskip-ticket-subject a:hover {
    text-decoration: underline;
}

.taskip-ticket-meta {
    display: flex;
    gap: 15px;
    align-items: center;
    font-size: 13px;
    color: #666;
}

/* Status Styles */
.taskip-ticket-status,
.taskip-ticket-priority {
    padding: 4px 8px;
    border-radius: 3px;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
}

.taskip-status-open { background-color: #28a745; color: #fff; }
.taskip-status-in-progress { background-color: #ffc107; color: #000; }
.taskip-status-closed { background-color: #6c757d; color: #fff; }
.taskip-status-pending { background-color: #17a2b8; color: #fff; }

.taskip-priority-low { background-color: #28a745; color: #fff; }
.taskip-priority-medium { background-color: #ffc107; color: #000; }
.taskip-priority-high { background-color: #fd7e14; color: #fff; }
.taskip-priority-urgent { background-color: #dc3545; color: #fff; }

/* No Tickets */
.taskip-no-tickets {
    text-align: center;
    padding: 40px 20px;
    color: #666;
}

/* Pagination */
.taskip-pagination {
    margin-top: 30px;
    text-align: center;
}

.taskip-pagination .page-numbers {
    display: inline-block;
    padding: 8px 12px;
    margin: 0 4px;
    text-decoration: none;
    border: 1px solid #ddd;
    border-radius: 4px;
    color: #0073aa;
}

.taskip-pagination .page-numbers:hover,
.taskip-pagination .page-numbers.current {
    background-color: #0073aa;
    color: #fff;
}

/* Ticket Details */
.taskip-ticket-details-container .taskip-ticket-header {
    margin-bottom: 20px;
}

.taskip-ticket-content {
    margin-top: 20px;
}

.taskip-message {
    background: #f9f9f9;
    border: 1px solid #e0e0e0;
    border-radius: 6px;
    padding: 15px;
    margin-bottom: 15px;
}

.taskip-original-message {
    background: #fff;
    border-left: 4px solid #0073aa;
}

.taskip-reply {
    background: #f8f9fa;
    border-left: 4px solid #28a745;
}

.taskip-message-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 10px;
    font-size: 13px;
    color: #666;
}

.taskip-message-content {
    line-height: 1.6;
    color: #333;
}

.taskip-message-content p {
    margin: 0 0 10px 0;
}

.taskip-message-content p:last-child {
    margin-bottom: 0;
}

/* Ticket Actions */
.taskip-ticket-actions {
    margin-top: 15px;
    padding-top: 10px;
    border-top: 1px solid #f0f0f0;
}

/* Ticket Details */
.taskip-ticket-details {
    margin-top: 20px;
    padding: 20px;
    background: #f8f9fa;
    border-radius: 6px;
    border-left: 4px solid #0073aa;
}

.taskip-ticket-full-content {
    margin-bottom: 20px;
}

.taskip-ticket-full-content h5 {
    margin: 0 0 10px 0;
    color: #333;
    font-weight: 600;
}

.taskip-ticket-link {
    color: #0073aa;
    text-decoration: none;
}

.taskip-ticket-link:hover {
    text-decoration: underline;
}

/* Reply Form */
.taskip-reply-form-container {
    margin-top: 20px;
    padding-top: 20px;
    border-top: 2px solid #e0e0e0;
}

.taskip-reply-form-container h5 {
    margin: 0 0 15px 0;
    color: #333;
    font-weight: 600;
}

/* Header and Cache Controls */
.taskip-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
    padding-bottom: 15px;
    border-bottom: 2px solid #e0e0e0;
}

.taskip-header h3 {
    margin: 0;
    border: none;
    padding: 0;
}

.taskip-header-controls {
    display: flex;
    align-items: center;
    gap: 15px;
}

.taskip-cache-info {
    font-size: 12px;
    color: #666;
}

.taskip-cached {
    color: #28a745;
    font-weight: 600;
}

.taskip-fresh {
    color: #0073aa;
    font-weight: 600;
}

/* Refresh Button */
.taskip-btn-small {
    padding: 8px 12px;
    font-size: 12px;
    display: flex;
    align-items: center;
    gap: 5px;
}

.taskip-refresh-cache {
    background-color: #f8f9fa;
    color: #0073aa;
    border: 1px solid #dee2e6;
}

.taskip-refresh-cache:hover:not(:disabled) {
    background-color: #e9ecef;
    border-color: #adb5bd;
}

.taskip-refresh-cache:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

.taskip-refresh-icon {
    font-size: 14px;
    transition: transform 0.3s ease;
}

.taskip-refresh-icon.taskip-rotating {
    animation: taskip-spin 1s linear infinite;
}

@keyframes taskip-spin {
    from { transform: rotate(0deg); }
    to { transform: rotate(360deg); }
}

/* Responsive */
@media (max-width: 768px) {
    .taskip-ticket-form-container,
    .taskip-ticket-list-container,
    .taskip-ticket-details-container {
        padding: 15px;
        margin: 0 10px;
    }

    .taskip-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 10px;
    }

    .taskip-header-controls {
        width: 100%;
        justify-content: space-between;
    }

    .taskip-ticket-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 10px;
    }

    .taskip-ticket-meta {
        flex-wrap: wrap;
        gap: 10px;
    }

    .taskip-message-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 5px;
    }

    .taskip-cache-info {
        font-size: 11px;
    }

    .taskip-btn-small {
        padding: 6px 10px;
        font-size: 11px;
    }
}

/* ===== SIMPLIFIED TICKET LIST STYLES ===== */

/* Ticket Item Layout */
.taskip-ticket-item {
    border: 1px solid #e0e0e0;
    border-radius: 6px;
    background: #fff;
    margin-bottom: 10px;
    transition: all 0.2s ease;
    padding: 15px;
}

.taskip-ticket-item:hover {
    border-color: #0073aa;
    box-shadow: 0 2px 8px rgba(0, 115, 170, 0.1);
}

/* Header Row: ID, Status, Priority */
.taskip-ticket-header-row {
    display: flex;
    align-items: center;
    gap: 15px;
    margin-bottom: 10px;
}

.taskip-ticket-id {
    font-weight: bold;
    color: #666;
    font-size: 14px;
}

/* Title Row */
.taskip-ticket-title-row {
    padding-left: 0;
}

.taskip-ticket-title-row a {
    color: #0073aa;
    text-decoration: none;
    font-weight: 500;
    font-size: 16px;
    line-height: 1.4;
    display: block;
}

.taskip-ticket-title-row a:hover {
    color: #005177;
    text-decoration: underline;
}

/* Priority and Status Badges */
.taskip-priority,
.taskip-status {
    padding: 4px 12px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

/* Priority Colors */
.taskip-priority-0 { background: #d4edda; color: #155724; } /* Low - Green */
.taskip-priority-1 { background: #fff3cd; color: #856404; } /* Medium - Yellow */
.taskip-priority-2 { background: #f8d7da; color: #721c24; } /* High - Orange */
.taskip-priority-3 { background: #f5c6cb; color: #721c24; } /* Critical - Red */

/* Status Colors */
.taskip-status-0 { background: #d4edda; color: #155724; } /* Open - Green */
.taskip-status-1 { background: #fff3cd; color: #856404; } /* In Progress - Yellow */
.taskip-status-2 { background: #d1ecf1; color: #0c5460; } /* Resolved - Blue */
.taskip-status-3 { background: #e2e3e5; color: #383d41; } /* Closed - Gray */

/* ===== TICKET DETAILS PAGE STYLES ===== */

.taskip-ticket-details-page {
    max-width: 900px;
    margin: 0 auto;
    padding: 20px;
}

/* Back Link */
.taskip-back-link {
    margin-bottom: 20px;
}

.taskip-back-link a {
    display: inline-flex;
    align-items: center;
    padding: 8px 16px;
    background: #f8f9fa;
    border: 1px solid #dee2e6;
    color: #495057;
    text-decoration: none;
    border-radius: 4px;
    font-size: 14px;
    transition: all 0.2s ease;
}

.taskip-back-link a:hover {
    background: #e9ecef;
    color: #212529;
}

/* Ticket Header Detail */
.taskip-ticket-header-detail {
    background: #fff;
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    padding: 20px;
    margin-bottom: 20px;
}

.taskip-ticket-title-row {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 15px;
    flex-wrap: wrap;
    gap: 15px;
}

.taskip-ticket-title {
    font-size: 24px;
    color: #333;
    margin: 0;
    line-height: 1.3;
    flex: 1;
}

.taskip-header-actions {
    display: flex;
    align-items: center;
    gap: 15px;
    flex-wrap: wrap;
}

.taskip-refresh-ticket {
    display: flex;
    align-items: center;
    gap: 6px;
    min-width: 100px;
    justify-content: center;
}

.taskip-ticket-badges {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
}

.taskip-ticket-meta-detail {
    display: flex;
    gap: 30px;
    flex-wrap: wrap;
    color: #666;
    font-size: 14px;
}

.taskip-meta-item strong {
    color: #333;
}

/* Content Sections */
.taskip-ticket-content-detail,
.taskip-replies-section,
.taskip-reply-form-section {
    background: #fff;
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    padding: 20px;
    margin-bottom: 20px;
}

.taskip-ticket-content-detail h3,
.taskip-replies-section h3,
.taskip-reply-form-section h3 {
    margin: 0 0 15px 0;
    color: #333;
    font-size: 18px;
    border-bottom: 1px solid #e0e0e0;
    padding-bottom: 10px;
}

.taskip-content-box {
    background: #f8f9fa;
    border: 1px solid #e9ecef;
    border-radius: 4px;
    padding: 15px;
    line-height: 1.6;
}

/* Reply Items */
.taskip-reply-item {
    border: 1px solid #e9ecef;
    border-radius: 6px;
    margin-bottom: 15px;
    overflow: hidden;
}

.taskip-reply-header {
    background: #f8f9fa;
    padding: 12px 15px;
    border-bottom: 1px solid #e9ecef;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.taskip-reply-header strong {
    color: #333;
    font-size: 14px;
}

.taskip-reply-date {
    color: #666;
    font-size: 12px;
}

.taskip-reply-content {
    padding: 15px;
    line-height: 1.6;
    background: #fff;
}

/* WYSIWYG Editor Form */
.taskip-reply-form-detail .taskip-form-group {
    margin-bottom: 20px;
}

.taskip-reply-form-detail label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: #333;
}

.taskip-reply-form-detail .wp-editor-wrap {
    border: 1px solid #ddd;
    border-radius: 4px;
}

/* Attachment Styles */
.taskip-attachments-section,
.taskip-reply-attachments {
    margin-top: 15px;
}

.taskip-attachments-section h4 {
    margin: 0 0 10px 0;
    color: #333;
    font-size: 16px;
}

.taskip-attachments-list,
.taskip-reply-attachments {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.taskip-attachment-item {
    background: #f8f9fa;
    border: 1px solid #e9ecef;
    border-radius: 6px;
    padding: 8px 12px;
    transition: all 0.2s ease;
}

.taskip-attachment-item:hover {
    background: #e9ecef;
    border-color: #0073aa;
}

.taskip-attachment-link {
    display: flex;
    align-items: center;
    gap: 8px;
    text-decoration: none;
    color: #0073aa;
    font-size: 14px;
}

.taskip-attachment-link:hover {
    color: #005177;
}

.taskip-attachment-icon {
    font-size: 16px;
    line-height: 1;
}

.taskip-attachment-name {
    font-weight: 500;
}

.taskip-attachment-size {
    color: #666;
    font-size: 12px;
}

/* Responsive adjustments for ticket details */
@media (max-width: 768px) {
    .taskip-ticket-details-page {
        padding: 15px;
    }

    .taskip-ticket-title-row {
        flex-direction: column;
        align-items: flex-start;
    }

    .taskip-ticket-title {
        font-size: 20px;
    }

    .taskip-ticket-meta-detail {
        flex-direction: column;
        gap: 10px;
    }

    .taskip-ticket-header-row {
        flex-wrap: wrap;
        gap: 10px;
    }

    .taskip-ticket-id {
        flex-basis: 100%;
        margin-bottom: 5px;
    }

    .taskip-priority,
    .taskip-status {
        font-size: 11px;
        padding: 3px 8px;
    }
}

/* ===== REPLY STATUS MESSAGES ===== */

.taskip-reply-status {
    padding: 10px;
    margin-bottom: 15px;
    border-radius: 4px;
    font-size: 14px;
    font-weight: 500;
    display: none;
}

/* Loading states */
.taskip-reply-loading {
    color: #007cba;
    font-style: italic;
    display: none;
}

/* Button states */
.taskip-reply-submit:disabled {
    opacity: 0.6;
    cursor: not-allowed;
    background-color: #e9ecef;
    border-color: #dee2e6;
    color: #6c757d;
}

/* Reply form styles */
.taskip-reply-form {
    margin: 0;
}

.taskip-reply-content {
    resize: vertical;
    min-height: 120px;
}

.taskip-reply-submit {
    background: #0073aa;
    color: white;
    border: 1px solid #0073aa;
    padding: 12px 24px;
    border-radius: 4px;
    cursor: pointer;
    font-size: 14px;
    font-weight: 500;
    transition: all 0.2s ease;
}

.taskip-reply-submit:hover:not(:disabled) {
    background: #005177;
    border-color: #005177;
}

/* Form spacing */
.taskip-reply-form-section form {
    margin: 0;
}

.taskip-reply-form-section textarea {
    margin-bottom: 15px;
    width: 100%;
    padding: 12px;
    border: 1px solid #ddd;
    border-radius: 4px;
    font-family: inherit;
    font-size: 14px;
    line-height: 1.5;
}

/* WYSIWYG Editor Styling */
.taskip-editor-container {
    margin-bottom: 15px;
}

.taskip-editor-container .wp-editor-wrap {
    border: 1px solid #ddd;
    border-radius: 4px;
    overflow: hidden;
}

.taskip-editor-container .wp-editor-tools {
    border-bottom: 1px solid #ddd;
    background: #f9f9f9;
}

.taskip-editor-container .wp-editor-container {
    background: #fff;
}

.taskip-editor-container .wp-editor-area {
    font-family: inherit;
    font-size: 14px;
    line-height: 1.5;
    border: none;
    outline: none;
    resize: vertical;
    min-height: 120px;
}

/* TinyMCE Iframe styling */
.taskip-editor-container .mce-edit-area iframe {
    background: #fff !important;
}

/* Media buttons styling */
.taskip-editor-container .wp-media-buttons {
    padding: 8px 12px;
    background: #f9f9f9;
    border-bottom: 1px solid #ddd;
}

.taskip-editor-container .wp-media-buttons .button {
    font-size: 12px;
    height: 28px;
    line-height: 26px;
    padding: 0 8px;
    margin-right: 5px;
}

/* Quicktags toolbar */
.taskip-editor-container .quicktags-toolbar {
    background: #f9f9f9;
    border-bottom: 1px solid #ddd;
    padding: 3px 5px;
}

.taskip-editor-container .quicktags-toolbar input {
    font-size: 11px;
    height: 22px;
    line-height: 20px;
    margin: 1px 2px;
    padding: 0 5px;
}

.taskip-form-actions {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-top: 15px;
}